Appointments

Your time at Pure Escape Spa is important to us, so please arrive a few minutes early to your appointment.  This will ensure you have the full time for your treatment.  Please understand that arriving late will shorten your spa experience.  Your treatment must end on time as a courtesy to the next guest. Please ask our front desk staff about our current specials, spa parties, and other special events.

The spa is not an appropriate place for children under the age of 12.  Children must be receiving services and be accompanied by an adult.

Cancellation Policy

In the event clients need to cancel an appointment, cancellations must be made 24 hours prior to the appointment.  For cancellations made less than 24 hours in advance the cancellation charge will be 50% billed to the credit card or gift certificate for that service. If the vacated time can be filled, you will not be billed. For No Shows however the Full amount of the service will be charged for missing that appointment. We want each experience at Pure Escape Spa to be of value and good standards. We look forward to providing you a relaxing and amazing experience!

Other Policies

• Gratuities are customary, appreciated and left to the clients discretion. 
• Gift Certificates do not include tips unless otherwise indicated.
• During all treatments, every effort is made to respect your modesty.  Careful draping for your relaxation and privacy is practiced at all times.

Gift Certificates

Gift Certificates are available at the front desk and over the phone and can be mailed to the recipient or the purchaser.

We are also accepting Spa Finder Gift Certificates & Gift Cards.